Hyster enjoys a different relationship with our clients. We attempt to produce complete customer satisfaction created through world class manufacturing. Our objective is to foresee the needs of every customer as well as deal with them with lift trucks that provide the value, the performance and the dependability which they need.
Hyster completely believes in starting with the customer. The company performs annual focus groups and provides on-going voice of customer research which is conducted both online as well as in the field. We have more than 400 design engineers to translate that input into clever designs by applying our rigorous review gate process. Advanced tools and virtual prototype builds help make sure that the best equipment practices come together. Other advanced tools like dynamic modeling and virtual prototype builds help to shorten our product development cycle. We enjoy giving our customers a competitive edge.
In order to ensure the lowest cost of ownership and total dependability all of Hyster's equipment are subjected to environmental, virtual and physical tests. Not only do we test against our own standards, but we are continually testing against the competition's products as well. Our final tests take place in real-world customer applications in order to make sure that our products have met our highest standards.
Demand-Flow Manufacturing Which is Smart and Lean
Our world-class manufacturing at Hyster is driven by DFT or Demand Flow Technology. Every aspect of plant operation is driven by DFT lean manufacturing principals toward a single goal: to deliver total customer satisfaction and flawless quality 100% of the time, all the time.
Total Quality All The Time
Hyster uses an integrated Manufacturing Execution System or MES to initiate excellence from the beginning. The MES is responsible for managing flow of production. The MES coordinates line activities like for example quality verification and part sequencing. It also uses quality gates and torque tools to prevent less than perfect assemblies from continuing down the line. Hyster holds random audits during every shift. These audits actually hold each and every employee accountable for constant quality, combined with the 5s workplace organization in place to help us attain it.
Hyster offers a variety of excellent features as standard with all our products. By remaining committed to our focus on both quality and safety, and by being innovative from beginning to end, we offer some of the best material handling machines on the market. These are only a few of the reasons why the corporation has become a leader within the business.